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Titel / Title A model for information behavior research on social live streaming services (SLSSs).
Author / Autor

Zimmer, F., Scheibe, K., & Stock, W. G.


Source / Quelle


G. Meiselwitz (Ed.), Social Computing and Social Media. Technologies and Analytics. 10th International Conference, SCSM 2018, Held as Part of HCI International 2018, Las Vegas, NV, USA, July 15-20, 2018, Proceedings, Part II (pp. 429-448). Cham, Switzerland: Springer (Lecture Notes in Computer Science; 10914).
Language / Sprache English / Englisch


Abstract. Social live streaming services (SLSSs) are synchronous socialmedia, which combine Live-TV with elements of Social Networking Services(SNSs) including a backchannel from the viewer to the streamer and among theviewers. Important research questions are: Why do people in their roles asproducers, consumers and participants use SLSSs? What are their motives? Howdo they look for gratifications, and how will they obtain them? The aim of thisarticle is to develop a heuristic theoretical model for the scientific description, analysis and explanation of users’ information behavior on SLSSs in order togain better understanding of the communication patterns in real-time socialmedia. Our theoretical framework makes use of the classical Lasswell formulaof communication, the Uses and Gratifications theory of media usage as well asthe Self-Determination theory. Albeit we constructed the model for understandinguser behavior on SLSSs it is (with small changes) suitable for all kindsof social media.

Keywords: Social media  Social live streaming service (SLSS)Live video  Information behavior  Users  Lasswell formulaUses and gratifications theory  Motivation  Self-determination theory

DOI: 10.1007/978-3-319-91485-5_33

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